Saturday, October 23, 2010

candy dissappointment, customer service sastisfaction!

I splurged on a huge bag of Herseys candy the other day and when I got home with it, I was a bit irritated to find that the four kind of candy assortment bag (95 pieces) was more than fifty percent milk dues...of course my least favorite of the four kinds. Plus all the Reeses were smushed. So I gave Hersey a call and let them know how unhappy I was. They were very apologetic and are sending me a refund check for the full price of the purchase. That was a total surprise...but a nice one!

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