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Saturday, March 26, 2011

Libman surprising customer service

So, I purchased a Libman mop a few months back (good deal I scored at Rite Aid).  After cleaning 3 houses with it, the end broke!  I was very disappointed as this mop retailed for over $15.  I emailed Libman with no response.  After weeks of no response and deciding not to invest in the company ever again, I received this in the mail!!  It pays to let companies know how you like, or in this case dislike, their products.

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